Remote-Support

Flexible and skilled. Schöler Hotline-Support

Reduce maintenance costs. Increase fexibility and efficiency.

Our customers are never left alone when their machines have been taken into operation.

Flexible, global service with competent contacts is available when needed to safeguard your production and machine availability – either near you, by phone or remote support.

In case of a machine breakdown fast help is essential. In most cases we can guide your machine operator directly by phone to solve malfunctions – this saves time and reduces service costs to a minimum. In addition our hotline-experts can also connect to nearly all machines and plants to analyze the malfunctions in detail. Specialists from software engineering, electrical engineering and assembly provide advice and assistance at any time.

We would also be pleased to offer you a customized service contract tailored to your requirements. You will be given a personal contact address and ensure short, binding reaction times. If you are interested in our services, please do not hesitate to contact us. Together with you, we de ne the ideal service package for your needs.

Contact us now!

For getting in touch trouble-free please use our contact form.

Download

Information brochure:

Service_2015_GB.pdf (3.0 MB)

Contact

24/7 Technical Service Hotline:

Contact our technical hotline*:

Tel.: +49 (0) 45 04 / 601 111

*) This service is possible with costs.

Spare part orders:

Your contact for spare part orders:

Tel.: +49 (0) 45 04 / 601 234
Fax: +49 (0) 45 04 / 601 133

spareparts@schoeler.de